Bundle Options
Contact
Bundle Options
Contact

Remote Support

To help diagnose/resolve complex issues within LCS IT Services, your support representative may instruct you to download this remote access tool.

Once downloaded, you will need to log in using your supplied Meeting ID.

Log In

Enter the Meeting ID supplied by your contact at LCS IT Services, followed by your name.



Remote Support Inclusion List

  • Basic Computer Troubleshooting
  • Virus Scanning and Removal
  • Employee Management (User creation/Termination)
  • Email Administration and Troubleshooting
  • Peripheral Troubleshooting
  • Printer Administration (Unless managed by a third party)
  • Firewall Administration
  • WiFi Administration
  • General Network Troubleshooting
  • Assistance with Cybersecurity Audits
  • Data Management (Backup/Restore/Migration, if applicable)
  • Scanner Troubleshooting
  • Connection to Fileshare Systems (If applicable)
  • VPN Administration
  • Assistance with Remote Work Systems
  • New Computer Setup

Remote Support Hours

Monday – Friday
7:30 AM – 6:00 PM EST
513-583-0840